“Flowize makes it easy for us to maintain the credit check rules and will allow us to react timely to new business needs.”
About Optin Bank ASA
Optin Bank is a new Norwegian bank that sets the payment standards today – and in the future. It has both domestic and international distribution partners, with a global footprint spanning more than 20 countries. Combined, this provides access to over 2.7 million active customers with over 250,000 daily interactions.
- Time to market: Optin Bank was dependent on external service providers to make even simple changes in their risk rules. Leading to cumbersome and time-consuming change processes.
- Cost: As the risk rules were implemented at the external service providers, even the most straightforward changes incurred high transaction costs.
- High dependency on IT resources: All changes in the risk rules resulted in code changes
Optin Bank realized that they had to improve their processes to enable more business, both related to cost and time to market. They started to look for alternative ways to improve their credit check process. Their requirements for a new solution had to be able to handle integration towards both internal and external systems and workflow.
Optin Bank chose Flowize to improve its time to market, reduce cost, and enable personnel within Risk to maintain the rules by themselves. The Integration and Workflow & Rules engine solve the Optin Bank’s requirements. Flowize has an intuitive and modern interface where you can improve your Time-To-Market by use of a configuration (no coding), whether it is building new solutions or extend functionality in your present solutions.
The implementation has been a joint effort between Optin Bank and Flowize Nordic, where the number of resources from Flowize Nordic in total was less than 1,5 working months. The delivery also included the development of a new Flowize app that should handle financial functions similar to Microsoft Excel. The Flowize team conducted the development and delivered it for testing within one week. During the test period, and now in production, the Risk department can modify the credit check rules themselves. This has been achieved with minimal education, doing hands-on training.
Bjarne Sørum, Chief Technology Officer Optin Bank ASA: “The solution has proved to be robust and flexible, and we plan to use this infrastructure to improve our bank’s processes further within other business areas.”